Shipping policy

Processing Time

Orders are typically processed within 1–2 business days.

During peak periods, processing times may be slightly longer.

Delivery Time

Estimated delivery time is:

4–7 Business Days

Delivery times begin once your order has been processed and dispatched.

Tracking

Once your order has been shipped, you will receive tracking information via email or SMS where available.

Delivery Delays

While we strive to meet estimated delivery timeframes, delays may occasionally occur due to courier issues, weather conditions, public holidays, or circumstances outside our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Comfie cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect information provided by the customer.

Lost Parcels

If a parcel is confirmed lost by the courier, we will investigate and provide a suitable resolution.

Contact

Email: comfie.co.za@gmail.com