At Comfie, we want getting your order to be as easy as possible.

Delivery Time

Our standard delivery timeframe is:

3–6 business days

Delivery times are calculated in business days and may exclude weekends and public holidays.

Order Processing

Orders are processed after successful payment has been received.

We aim to get your order on its way as quickly as possible.

Delivery Information

Please make sure that the delivery address and contact information you provide during checkout are correct.

Incorrect or incomplete delivery information may result in delays.

Tracking

Where tracking information is available, it may be provided to you once your order has been dispatched.

Courier Delays

While we work to ensure your order arrives within the stated timeframe, occasional delays may occur due to circumstances outside our reasonable control, including courier delays, weather, public holidays, operational disruptions or incorrect delivery information.

If your order has not arrived within the expected timeframe, please contact us at:

comfie.co.za@gmail.com

We'll be happy to help you track your order.

Damaged Deliveries

If your order arrives damaged, please contact us at comfie.co.za@gmail.com and provide photographs of the product and packaging where possible.

We'll assess the issue and assist you with the appropriate next steps.

Delivery Address

Once an order has been dispatched, changes to the delivery address may not be possible.

Please carefully check your delivery information before completing your purchase.